Kamis, 01 Maret 2012

Davis Aquilano Chase Operations Management 4 e



This book introduces students to the fundamental processes of managing and controlling a variety of operations. It addresses the increasing trend away from lengthy, highly quantitative texts toward more pragmatic, managerial issues that confront today's operations managers. There is increased coverage of service operations rather than the more traditional factory or manufacturing approach. The style is suitable for non-majors with no prior background in the field of operations. Davis covers introductory and numerical examples and quantitative methods, but the main focus is on general concepts and applications.

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Chapter 11

Chapter 12

Chapter 13

Chapter 14

Chapter 15

Chapter 16

Chapter 17

Operations Management by R. Dan Reid & Nada R. Sanders 3rd Edition © Wiley 2007


"Operations Management" - Problems solved! Like the fish on the cover of this book, students sometimes face an uphill climb. To scale the ladder of success in this course, they will need strong, solid problem-solving skills. This edition of "Operations Management" addresses this need with a new focus on problem-solving: Before You Begin section accompanies every solved problem to help students learn how to approach and attack problems. Algorithmic Problems in WileyPLUS offer lots of practice. Demonstration Problems in WileyPLUS walk students through problems and their solutions.Special questions for use with Classroom Response Systems offer quick quantitative problems for students to practice techniques. Like the previous editions, this one takes an integrative approach to demonstrate the critical impact OM has on today's business environments. It clearly outlines for students how OM relates to every department in an organization. The new Third Edition also provides clear, focused, and highly engaging coverage of key operations management topics, and makes strong connections across concepts and chapters.

Chapter 1. Introduction to Operations Management.

Chapter 2. Operations Strategy and Competitiveness.

Chapter 3. Product Design and Process Selection.

Chapter 4. Supply Chain Management.

Chapter 5. Total Quality Management.

Chapter 6. Statistical Quality Control.

Chapter 7. Just-in-Time and Lean Systems.

Chapter 8. Forecasting.

Chapter 9. Capacity Planning and Facility Location.

Chapter 10. Facility Layout.

Chapter 11. Work System Design.

Chapter 12. Independent Demand Inventory Management.

Chapter 13. Aggregate Planning.

Chapter 14. Resource Planning.

Chapter 15. Scheduling.

Chapter 16. Project Management.

Business Communication Today 8e Prentice Hall



Business Communication Today stands apart from other textbooks in its extensive and thorough use of model documents to assist student learning. Students learn best by examples, and business communication is no exception. Students have extensive, heavily annotated model documents in the book, and they are given an opportunity to modify additional model documents online through our "Document Makeover" software.

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Chapter 11

Chapter 12

Chapter 13

Chapter 14

Chapter 15

Chapter 16

Chapter 17

Chapter 18

Retailing Management by Levy and Weitz



Retailing Management by Levy and Weitz is the best-selling textbook in the retailing market.

Retailing is a high tech, global, growth industry that provides challenging and rewarding career opportunities for college graduates. This book and its corresponding tools and exercises were written to expose students to the excitement of retailing and prepare them for a career in retailing and related fields.

Known for its strategic look at retailing and current coverage, this 5th edition continues to be organized around a model of strategic decision-making. One of the major advantages of the Levy/Weitz approach is the text’s readability, organization, and its emphasis on how students can come to grips with real retailing issues and be able to solve problems. The text’s logical organization around a decision-making process allows readers to learn about the process of strategic decisions first before moving on to decision implementation. The implementation decisions are broken down into merchandise management decisions and store management decisions, just as they would be in a real retailing setting.

The text provides a balanced treatment of strategic, “how to,” and conceptual material, in a highly readable and interesting format. The seventh edition continues its cutting edge coverage on the latest topics and developments in retailing including globalization; customer relationship management programs; multi-channel retailing; supply chain management, the use of the Internet to improve operating efficiencies and customer service; and legal, ethical and cooperate social responsibility issues.. Students indicate that this text is a “good read” because of the numerous examples of retailers, their practices, the interesting retail facts in the margins, and eye catching design and layout.


Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Chapter 11

Chapter 12

Chapter 13

Chapter 14

Chapter 15

Chapter 16

Chapter 17

Chapter 18

Chapter 19

Marketing Management, 11/E Philip Kotler, Northwestern University



Professors and professionals tell us time and again that when it comes to today's complex marketing environment, no one in this field has stayed on top of the changes, been able to interpret, clarify, and put them into perspective like Philip Kotler. The Eleventh Edition of this #1 selling marketing management textbook features up-to-date coverage and hundreds of new cases, as well as an overall emphasis on these four themes: Customer Relationship Management, Technology/Internet Revolution, Brand Building, and Global Marketing.

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Chapter 11

Chapter 12

Chapter 13

Chapter 14

Chapter 15

Chapter 16

Chapter 17

Chapter 18

Chapter 19

Chapter 20

Chapter 21

Chapter 22

Human Resource Management 10th




This classic, readable book does the best job at covering the current issues within HRM, and provides a complete, comprehensive review of essential personnel management concepts and techniques. Considering the intensely competitive nature of business today, this book focuses on practical applications that all managers can use to deal with their HR-related responsibilities, while being able to defend their plans and contributions in measurable terms. A five-part format begins with an introduction, and then covers recruitment and placement, training and development, compensation, and labor relations and employee security. For all human resource personnel and managers.

Chapter 1: The Strategic Role of Human Resource Management

Chapter 2: Equal Opportunity and the Law

Chapter 3: Strategic Human Resource Management and the HR Scorecard

Chapter 4: Job Analysis

Chapter 5: Personnel Planning and Recruiting

Chapter 6: Employee Testing and Selection

Chapter 7: Interviewing Candidates

Chapter 8: Training and Developing Employees

Chapter 9: Performance Management and Appraisal

Chapter 10: Managing Careers

Chapter 11: Establishing Strategic Pay Plans

Chapter 12: Pay for Performance and Financial Incentives

Chapter 13: Benefits and Services

Chapter 14: Ethics, Justice and Fair Treatment in HR Management

Chapter 15: Labor Relations and Collective Bargaining

Chapter 16: Employee Safety and Health

Chapter 17: Managing Global Human Resources

Financial Management “James C. Van Horne and John M. Wachowicz, Jr”




This easy-to-understand, user-friendly reference tool covers the three major decision-making areas in financial management: the investment, financing, and asset management decisions. It enables readers to understand the financial decision-making process, interpret the impact that financial decisions will have on value creation, and develop a strong understanding of how funds are raised and allocated by today's businesses. Financial exploration includes the basic time value of money concepts, working capital management, capital budgeting techniques, estimating cash flows, electronic commerce, outsourcing, limited liability companies, strategic alliances, and financial statement analysis. For participants in management development programs, candidates preparing for various professional exams, and practicing finance professionals—such as Financial and Loan Analysts; Financial, Cash, and Credit Managers; Controllers, Managerial Accountants; Lending Officers, and Treasures.

Chapter 1: The Role of Financial Management

Chapter 2: The Business Tax and Financial Environment

Chapter 3: Time Value of Money

Chapter 4: The Valuation of Long Term Securities

Chapter 5: Risk and Return

Chapter 6: Financial Statement Analysis

Chapter 7: Funds Analysis, Cash Flow Analysis and Financial Planning

Chapter 8: Overview of Working Capital Management

Chapter 9: Cash and Marketable Securities Management

Chapter 10: Account Receivable and Inventory Management

Chapter 11: Short Term Financing

Chapter 12: Capital Budgeting and Estimating Cash Flow

Chapter 13: Capital Budgeting Techniques

Chapter 14: Risk and Managerial Options in Capital Budgeting

Chapter 15: Required Returns and The Cost of Capital

Chapter 16: Operating and Financial Leverage

Chapter 17: Capital Structure Determination

Chapter 18: Devidend Policy

Chapter 19: The Capital Market

Chapter 20: Long-Term Debt Preferred Stock and Common Stock

Chapter 21: Term Loan and Leases

Chapter 22: Convertibles, Exchangeable’s, and Warrants

Chapter 23: Mergers and Other Forms of Corporate Restructuring

Chapter 24: International Financial Management